USE CODE: CLEAR70 TO GET 70%OFF FINAL SALE FOR ALL SITEWIDE.

FAQ - Return & Exchange

    What is your return policy?

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    Not in love? No problem. We accept returns and exchanges within 14 days from your order ship date. After 14 days, we will no longer accept returns or exchanges.

    A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

    Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please be careful of makeup or deodorant rubbing off on the garment, as items in these conditions won’t be accepted. If items in these conditions are sent back for exchange/return, you will be responsible for all shipping and handling costs incurred. 

    We are committed to providing quality products at accessible price. If your product is damaged due to a material or manufacturing error, we’ll replace it or work with you on another solution. Get in touch with us at customerservice@fewmoda.com.

    How do I start a return or exchange?

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    To start a Return or Exchange, head over to returns.fewmoda.com and enter your email. We’ll send you an email that links to your order history — from there, you can select which items you’re sending back and print a prepaid return label.

    For exchanges, you can try a new color / size for any style when selecting which items you’re sending back. This is based on available inventory. We’ll ship the new color / size as soon as your package is dropped off and scanned at the carrier. Free of charge, both ways!

    We recommend you drop off the package at your earliest convenience after requesting your desired exchange, so it does not sell out in the meantime. 

    Where can I find my shipping label?

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    Head over to returns.fewmoda.com and move through the usual return steps. You’ll receive a prepaid shipping label once we know which items you’re sending our way.

    How long does a refund or exchange take to process?

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    Please give your refund/exchange 7-14 days to get back to you.

    Please allow 5 business days from the time we receive your return for it to be processed. Once we have your items checked in, we’ll send the refund your way. Exchange items will be sent out as soon as the original item is dropped off and scanned at the carrier. 

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