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FAQ - Rewards Program

WHAT HAPPENS TO MY POINTS IF I MAKE A RETURN?

If you return an item, the points earned from that purchase will be deducted from your account. If you used points to make the purchase and then return the item,...

HOW LONG WILL IT TAKE FOR POINTS TO POST TO MY ACCOUNT?

Points will appear in your account instantly after you complete an activity that earns points.

DO MY REWARDS POINTS EXPIRE?

Yes, your rewards points expire 12 months after the date earned. If you used rewards points on a refunded purchase, the redeemed points will be reimbursed to your account and...

WHAT IF I HAVE QUESTIONS ABOUT THE REWARDS PROGRAM?

Our team is ready and waiting to answer your questions about our rewards program! Just send us an email at customerservice@fewmoda.com and we'll be in touch.