For any questions, comments or concerns you have, we are here to help. Below are some FAQs that might help, otherwise please email firstname.lastname@example.org.
No. Few Moda is a members only platform. Being a Few Moda member is like having a backstage pass to the world's finest manufacturers, plus year-round free shipping, exchange and return.
A MTO business model is a method where we begin the manufacturing process after you place your order. With this method, we can create higher quality products for our consumers while minimizing our carbon footprint!
It is our job at Few Moda to promote sustainability in our brand as much as possible. The ordering time will be a little bit longer, but the MTO method ensures you receive a high quality product while benefiting the environment in a number of ways. Head here to learn more about MTO - the sustainable fashion production.
When you first place an order, you will also receive an e-mail to confirm your order has been placed, and a second e-mail confirming your order has shipped. The tracking information will be provided in the shipped e-mail. You can also log into your Few Moda account and select the order you’d like to look up.
Returns & Exchanges
Please allow 5 business days from the time we receive your return for it to be processed. Once we have your items checked in, we’ll send the refund your way. Exchange items will be sent out as soon as the original item is dropped off and scanned at the carrier.
*Please note that due to the COVID-19 outbreak, our warehouse is taking longer than usual to process returns. Please allow 7-14 business days for your returns to be processed.
Manufacturing & Sustainability
People: On par with industry leaders in sustainability and social compliance, our in-house factory ensures employees are safe, paid fairly, given benefits, and work regulated hours. We aim to have a positive impact on the people and resources that bring our clothing to life.
Materials / Fabrics: We incorporate sustainable material such as linen, Tencel™ Lyocell, and Tencel™ Modal whenever possible without surging up the product prices for our customers.
Linen is one of the most biodegradable and stylish fabrics in fashion history. It is strong, naturally moth resistant, and made from flax plant fibers, so when untreated (i.e. not dyed) it is fully biodegradable. Its natural colors include ivory, ecru, tan and grey. Linen can withstand high temperatures – making the fabric generally perfect for raiding the jungle or lounging on a tropical island. It absorbs moisture without holding bacteria. In fact, it is actually stronger when wet than dry and becomes softer and more pliable the more it is washed. It just gets better and better!
TENCEL™ lyocell fiber comes from the pulp of trees which is dissolved in a non-toxic organic solvent. The solution is extruded through fine holes to produce fiber and the solvent is recycled in a closed-loop process – more than 99% of the solvent is recovered and reused. The benefits of using TENCEL lyocell include the traceable and sustainable origin of the wood pulp, and the use of non-toxic chemicals and solvents in the fiber processing. In addition, TENCEL™ lyocell is a high-tenacity cellulosic fiber, which gives high strength properties to the fabric.
TENCEL™ Modal is also a wood based fiber. TENCEL™ Modal is processed from sustainably managed beechwood forests in northern and central Europe. Fiber yield of beechwood trees is 2 times higher than that of cotton plants. TENCEL™ Modal wood-based fibers exhibits high flexibility and offer textiles a long-lasting quality of exquisite softness. Due to the fiber's sleek cross section, TENCEL™ Modal fibers enhance the soft touch of fabrics even after repeated washing.
We’ll continue to innovate and create more sustainable clothing as we grow and learn!