Returns & Exchanges

Not in love? No problem. We accept returns and exchanges within 14 days from your order ship date. After 14 days, we will no longer accept returns or exchanges.

Good news! We appreciate that there will be difficulties in some areas in returning your orders as easily as you would normally. To support the current restrictions in place due to Covid-19, if you return an order within 30 days of it being shipped , you’ll get a full refund to your original payment method.

I want a refund
  1. Select the item you’re sending back and request a refund

  2. You'll get an Instant Refund code but you don't have to use it

  3. Print your pre-paid return label and mail back the original item

  4. Once received, we’ll refund the balance back to your original form of payment. Please allow 14 business days for the refund to be processed. 

  5. If you are not a member, a return postage fee of $10.00 will be deducted from your refund. Members receive free returns. 

 

    I want a different style
    1. Select the item you’re sending back and request a refund

    2. Use your Instant Refund code (like a gift card) to buy any new item

    3. Print your return label and mail back the original item

    4. Once received, we’ll refund the balance back to your original form of payment. Please allow 14 business days for the refund to be processed. 

    5. If you are not a member, a return postage fee of $10.00 will be deducted from your refund. Members receive free returns. 

    I want a different color or size
    1. Select the item you’re sending back

    2. You’ll be prompted to select a new size or color — do just that!

    3. Print your FREE return label and mail back the original item

    4. We’ll ship the new item to you right away

      I have an International Order

      Unfortunately, we currently do not offer exchanges for international orders. To initiate a return on an international order, please email customerservice@fewmoda.com to obtain a return authorization and then follow these steps:

      1. Repackage your merchandise securely. Cover or remove any original mailing address labels or carrier barcodes on the package.

      2. Address your return to: 

        Attn: Returns Dept
        RubyHas
        400 Heller Park Ct.
        Dayton, NJ 08810

      3. Ship your package using a trackable, insured shipping method. Few Moda cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.

      4. You will receive an email once your return has been processed. Please allow 7-10 business days from the time we receive your return for it to be processed.

      By registering, I accept the Terms of Service and Privacy Policy.

      Note: You will be auto-charged the membership fee after the free trial period ends, unless you request to cancel. Returning members will be auto-charged upon signing up.