Select the item you’re sending back and request a refund
Print your pre-paid return label and mail back the original item
Once received, we’ll refund the balance back to your original form of payment. A return postage fee of $9.00* will be deducted from your refund.
*You can also choose to receive the refund in the form of store credit, in which case the return postage fee of $9.00 will be waived. For instructions on how to do this, follow the steps under "I want a different style" or email us at firstname.lastname@example.org.